Obtaining service for your out of warranty OTS products is simple. You can either call us directly at the Toll Free number listed below or click here to obtain an RMA # online. Please note that OTS is now using a Flat Rate system. Refer to the chart below for our Flat Rate prices. Once you have received your RMA #, securely package the unit and ship it to:
Ocean Technology Systems
Attn: Service – RMA #
3133 W. Harvard Street
Santa Ana, CA 92704
| MODEL | EVALUATION | FLAT RATE |
| Full Face Masks | ||
| Guardian Annual | ANNUAL MAINTENANCE | $140 |
| Aga FFM | ANNUAL MAINTENANCE | $250 |
| Earphone/Microphone Assemblies | ||
| Standard EM’s | FLAT RATE | $200 |
| Military EM’s | FLAT RATE | $300 |
| Diver Units (Includes Buddyphones, SSB Units, Etc.) | ||
| ALL DIVER UNITS | FLAT RATE | $200 |
| ALL DIVER UNITS | MINOR FLAT RATE (Replacing Battery Rings, Battery Holders, O-Rings, PTT button only, Battery Snaps, and Stickers) |
$50 |
| Surface Units | ||
| BELL-200 | 900126-000 | $450 |
| COMBOX | FLAT RATE | $160 |
| COMBOX-1 | OBSOLETE | |
| DRS-100B | FLAT RATE (DOES NOT INCLUDE LL-98 SPEAKER) | $425 |
| I-COM BOARD | FLAT RATE | $450 |
| LL-98 | FACTORY REBUILD | $750 |
| MAG-1001S | FLAT RATE | $400 |
| MK1-DCI | OBSOLETE | |
| MK2-DCI | FLAT RATE | $350 |
| MK-IV | FLAT RATE | $600 |
| MK-7 | FLAT RATE | $150 |
| RCL-7A | FLAT RATE | $350 |
| SP-100D & D-2 | FLAT RATE | $275 |
| SSB-1000S | OBSOLETE | |
| STX-100 | OBSOLETE | |
| STX-101 | FLAT RATE | $375 |
| STX-101M | FLAT RATE | $400 |
| STX-101SB | FLAT RATE | $450 |
| Headsets/Connectors | ||
| HEADSETS (ALL) | FLAT RATE | $235 |
| Hi-USE CONNECTOR | EACH CONNECTOR INSTALLED | $110 |
| AMP CONNECTOR | EACH CONNECTOR INSTALLED | $95 |
| MS CONNECTOR | EACH CONNECTOR INSTALLED | $150 |
| Double Banana | EACH PAIR INSTALLED | $50 |
| **ALL FLAT RATES EXCLUDE BATTERIES, TRANSDUCERS, AND ACCESSORIES** | ||
| A $50 evaluation fee will be charged if you want equipment tested for performance and ready for the diving season. | ||