Repair Rates

Obtaining service for your out of warranty OTS products is simple. You can either call us directly at the Toll Free number listed below or click here to obtain an RMA # online. Please note that OTS is now using a Flat Rate system. Refer to the chart below for our Flat Rate prices. Once you have received your RMA #, securely package the unit and ship it to:

Ocean Technology Systems
Attn: Service – RMA #
3133 W. Harvard Street
Santa Ana, CA 92704

MODEL EVALUATION FLAT RATE
Full Face Masks
OTS Guardian FFM ANNUAL MAINTENANCE $165
OTS Stealth FFM ANNUAL MAINTENANCE $185
Interspiro AGA FFM ANNUAL MAINTENANCE $250
Earphone/Microphone Assemblies
Standard EM’s FLAT RATE $200
Military EM’s FLAT RATE $300
Diver Units (Includes Buddyphones, SSB Units, Etc.)
ALL DIVER UNITS FLAT RATE $250
ALL DIVER UNITS MINOR FLAT RATE
(Replacing Battery Rings, Battery Holders, O-Rings, PTT button only, Battery Snaps, and Stickers)
$50
YELLOW / BLUE BUDDYPHONES NO LONGER SERVICE
Surface Units
BELL-100 NO LONGER SERVICE
BELL-200 900126-000 $450
COMBOX FLAT RATE $200
COMBOX-1 NO LONGER SERVICE
DRS-100B FLAT RATE (DOES NOT INCLUDE LL-98 SPEAKER) $425
I-COM BOARD FLAT RATE $450
LL-98 FACTORY REBUILD $750
MAG-1001S FLAT RATE $450
MK1-DCI NO LONGER SERVICE
MK2-DCI FLAT RATE $350
MK-IV FLAT RATE $600
MK-7 FLAT RATE $200
RCL-7A FLAT RATE $350
SP-100 NO LONGER SERVICE
SP-100D & D-2 FLAT RATE $275
SSB-1000S NO LONGER SERVICE
STX-100 NO LONGER SERVICE
STX-101 FLAT RATE $400
STX-101M FLAT RATE $425
STX-101SB FLAT RATE $450
ALL OTHER SURFACE STATIONS CALL FOR QUOTE
Headsets/Connectors
HEADSETS (ALL) FLAT RATE $235
Hi-USE CONNECTOR EACH CONNECTOR INSTALLED $125
AMP CONNECTOR EACH CONNECTOR INSTALLED $100
MS CONNECTOR EACH CONNECTOR INSTALLED $165
Double Banana EACH PAIR INSTALLED $50
ELECTRET HEADSETS NO LONGER SERVICE (WHITE LOGO ON EARPHONE)
**ALL FLAT RATES EXCLUDE BATTERIES, TRANSDUCERS, PCA BOARD REPLACEMENTS AND ACCESSORIES**
A $50 evaluation fee will be charged if you want equipment tested for performance and ready for the diving season.

Effective 6/1/2013